Hilton Garden Inn Downtown Birmingham

It was clean, staff was very friendly and accommodating, it was located conveniently to UAB and was very easy to get in and out of. I felt safe and secure as there was an event going on and staff took extra security measures to insure guests safety.

Had pancakes and bacon. Got my own coffee from the table. Did not eat dinner at the hotel. Went to a local restaurant. The room had no written material. I had to figure out how to use the TV which was easy but never did figure out how to adjust the thermostat. Had to request a hair dryer and it was a new one. The room I was given was not the one booked but I was told that room was overbooked. This was the last room on my end of the floor. Staff was very friendly and helpful. I chose the hotel as it was next door to the Red Mountain Theater where I was attending a special function. I did not need the attractions as I live in Birmingham.

Beds, comforter,tv,cleanliness,location,parking easy,friendly helpful staff.

I liked the location, cleanliness, and the soft pillows. Also, I liked that the check in girl was nice but failed to tell us time for breakfast and checkout time! Ya know the basics. I do like the check out time being 12:00 pm

Nice looking hotel